Cancellation Page

Cancellation Policy

At New Life and Light Mission, we deeply appreciate your support and commitment to our cause. We understand that sometimes situations may arise where you need to cancel your donation or commitment. We have a straightforward cancellation policy in place to ensure a hassle-free experience for our supporters.

Donation Cancellation

If you wish to cancel a one-time or recurring donation, please follow the steps below:

1. Log in to your donor account on our website using your username and password.
2. Navigate to the “My Donations” or “My Account” section.
3. Locate the donation you wish to cancel.
4. Select the cancellation option and follow the on-screen instructions.

Event or Volunteer Commitment Cancellation

If you need to cancel your participation in an event or volunteer commitment, please follow the steps below:

1. Log in to your user account on our website.
2. Go to the “Events” or “Volunteer Opportunities” section.
3. Find the specific event or commitment you want to cancel.
4. Choose the cancellation option and follow the provided instructions.

Contact Support

If you encounter any issues or require assistance with the cancellation process, please don’t hesitate to reach out to our support team. You can contact us at [support@nllm.in](mailto:support@nllm.in)

Refund Policy

At New Life and Light Mission, we take our commitment to transparency and accountability seriously. While we don’t typically offer refunds for donations, we are more than willing to address specific cases on an individual basis. Please contact our support team to discuss any refund-related inquiries.

Reconsideration

If you’re considering cancellation due to any concerns or issues you’ve encountered, we would appreciate the opportunity to address them. Our mission is to make a meaningful difference, and we value your feedback to improve our services and programs.

Thank you for your understanding and support. Your contributions make a significant impact on the lives we touch. Together, we can continue to bring new life and light to those in need.

Sincerely,

The New Life and Light Mission Team